Explore GoblinSmith's LARP Shipping Policy & Details
At GoblinSmith, we ship all orders via UPS Ground within three business days of purchase. Orders typically arrive within 5–7 business days, depending on your location. We pack each item with care to ensure it arrives in perfect condition.
If your order arrives damaged or defective, we'll make it right. We cover all return shipping costs and will provide you with a prepaid shipping label. Simply contact us with photos of the damage, and we'll arrange your return or replacement immediately.
Please note that we do not accept returns on items in original, undamaged condition. All sales are final except in cases where the product itself has a defect.
For questions about your shipment or to report a damaged item, reach out to our team and we'll resolve it promptly.
If your order arrives damaged or defective, we'll make it right. We cover all return shipping costs and will provide you with a prepaid shipping label. Simply contact us with photos of the damage, and we'll arrange your return or replacement immediately.
Please note that we do not accept returns on items in original, undamaged condition. All sales are final except in cases where the product itself has a defect.
For questions about your shipment or to report a damaged item, reach out to our team and we'll resolve it promptly.